new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 2776722896
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to log in successfully. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is working properly and you have a strong signal. If you don't receive the OTP after clicking send, wait for the timer to expire and then seek assistance via the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with your active number. If your number has changed, send your complete KYC details to the customer support via email to facilitate the account transfer. This will help shift your account to the correct number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated features. Once installed, you should be able to play the app without any problems.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals can only be made from earnings from gaming, not from bonus collected. Users cannot withdraw bonus funds as a separate entity.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's processes are typically fast and stable, completing in 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned through gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. This bonus money is for gaming use only and not for general withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, the funds will typically be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.
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